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Having trouble logging into the PCI area?

Last Updated: Dec 20, 2017 01:48PM CST

Whether you process online or through a machine, your PCI Central login information is separate from your CPACharge login credentials. Click here to access the PCI questionnaire. Your username is your Merchant ID number (389900000-XXXXXXX).

  • If this is your first time logging in, use the default password “welcome123” to get started. You’ll be prompted to verify your email address and create a password for the account.

  • If this is not your first time logging in, your password has already been created. If you’ve forgotten this password, you can reset it by answering the security questions you created for the account.

If you no longer have access to the answers for your security questions, please call our PCI Compliance team at 866-376-0947. We’ll help you reset the security questions and your password.

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